not user friendly

I honestly have no clue how to find people on this sight.  I am frustrated beyond all reasoning and to top it off my children are fighting AGAIN!  They just got home from school and you would have to think WWIII just broke out in my home.
My oldest daughter is baking cookies.  Per her usual she made about 2 dozen and then got tired of it so she asked Allison to finish.  Alli is excited and loads the cookie sheet up,  opens the oven and there is a fire in the oven because Makayla managed to drop a cookie as she pulled the last sheet out.  Doesn't say anything and then goes, Oh that is a cookie, right?  Well duh!  Hello..... let me know next time to prevent a fire in the oven.

enough said for now....